Company Profile

claims processing

Claims Processing Program



We are the industry's leader in optimizing your small package transportation cost and recovery. Because we care about the delivery of your packages as much as you do, we have implemented our Claims Processing Program. Beyond just tracking and reporting lost or damaged packages, we now have the technological ability to manage the complete cost recovery process directly from your carrier for any packages lost or damaged in transit.

Our equipped technology processes the most common claim types:
  • Lost Packages
  • Damaged Packages
  • CCNR (Consignee Claims Non-Receipt) Packages


Introducing new services that assists customer in managing their UPS and FedEx LOST package claims!
  • Major industry carriers "LOSE" approximately .02% of every shipment that navigates through the carrier's network.
  • Our collective data information shows us that many customers are not taking full advantage of these programs and are leaving thousands of dollars of recovery opportunity on the table.
  • Our proven to be efficient "audit to payment" solutions will effectively identify your shipment characteristics and uncover all of your potential claim opportunities.
  • IL also integrates our solution into your financial system. This integration will provide for the financial reconciliation, GL coding, and reporting that streamlines the process.
  • IL tracks 100% of the distribution and generates as much as 100% of the current issued claim ratio.